Terms of service

Cafe Mikve 2020 Ltd. Website Terms and Conditions
[https://coffeeorg.co/]

General Information

This document constitutes the terms and conditions (hereinafter: the “Terms”) of the website [https://coffeeorg.co/] (hereinafter: the “Website”).
These Terms are binding upon every person, whether an individual, corporation, or any other legal entity, who browses or otherwise visits the Website, even for the minimal duration (hereinafter: the “User”).

The purpose of these Terms is to explain to the User the conditions of browsing and using the Website, and to establish the legal framework governing any legal discussion between the User and the Website owners.

By using the Website and its services, the User provides full and informed consent to these Terms and declares that they have read, understood, and accepted all provisions herein. A User who does not agree to any of the Terms is required to immediately cease using the Website and its services.

Through the Website, Users may purchase, inter alia, coffee beans, ground coffee, and coffee preparation accessories (hereinafter: the “Products”). It is clarified that the Website and/or its representatives may, at their sole discretion, update the range of Products from time to time by adding, removing, or modifying Products or Product categories, as well as updating prices.

The User acknowledges that the images displayed on the Website are for illustrative purposes only, and that discrepancies may exist in color, appearance, or size between the Website’s presentation of a Product and the actual Product received. Such differences shall not impose any liability on the Website or its representatives.

The Website is intended for use only by legal entities capable of performing legal acts. Minors may not use the Website without the consent of a legal guardian, and are required to notify their parents and/or legal guardians. Responsibility for lawful use of the Website by minors lies solely with their parents and/or guardians.

If a User acts unlawfully, violates these Terms, or, in the Website’s opinion, seeks to harm the Website’s operation, competitiveness, or business functionality, the Website reserves the right to deny access.

The Website reserves the right to amend these Terms at any time, with or without cause.

The User hereby agrees to provide personal details to the Website upon its first request, including via the User’s internet provider and/or any third party.

All Website services, representations, customer service, technical support, written, visual, and audio content are provided “as is.” The User shall have no claim or demand against the Website or its representatives regarding service delivery, Website performance, limitations, or fitness for specific individual purposes.

The User acknowledges the Website’s reputation in its field and undertakes not to engage in any conduct that may harm its goodwill, including misuse of its Products.

The Website may, at its sole discretion and without prior notice, cease its operation at any time.

Intellectual Property

All intellectual property rights in the Website are protected under copyright law and belong exclusively to the Website and/or its representatives. This includes names, logos, trademarks, text, verbal content, graphics, images, formats, and slogans.

The User shall not create derivative works from the Website’s Products, nor copy, reproduce, distribute, sell, market, or otherwise make commercial use of any information, images, designs, or texts appearing on the Website, without prior written consent.

Orders

Responsibility for the content of an order lies solely with the User, who must ensure accuracy prior to completion.
An order shall be deemed final only upon successful technical verification and payment processing. Confirmation shall be delivered via email from the Website or its representatives.

Order fulfillment timelines shall commence only upon order confirmation by the Website.

The User may choose self-pickup at a designated branch, available within ___ days from order date.
Where delivery is selected, Products shall be shipped via HFD courier services (“Courier Company”). Deliveries are made Sunday–Thursday between 10:00–18:00. Once Products leave the Website’s premises, liability for any direct or indirect damage shifts to the Courier Company.

Products shipped to home addresses shall be delivered within 4 business days (excluding the order date). Products shipped to E-post collection points shall be delivered within 5 business days. Delays caused by HFD do not impose liability on the Website.

If the Website itself causes a delay exceeding 10 business days (“Final Delivery Date”), the User may, subject to notice within two months, claim reimbursement of relevant shipping fees only. If delivery is not made within an additional 15 business days, the Website shall refund the order cost in full.

Delays caused by the User (e.g., wrong address, uncollected packages) do not count toward delivery deadlines.

Incorrect addresses entered by the User relieve the Website of all liability. Additional shipping fees shall apply in cases of address change or failed delivery not caused by the Website.

Users must inspect Products promptly upon receipt. Faults must be reported to customer service within 14 days. Failure to notify on time, or if complaints are unjustified or unsupported, disqualifies the User from compensation.

Returned packages due to uncollected deliveries or incorrect addresses may be collected directly from the Website (with prior coordination) or reshipped at the User’s expense. Products unclaimed for 3 months shall be deemed accepted without further claims.

Returns, Exchanges & Cancellations

Coffee bean bags purchased via the Website cannot be returned, except with express Website approval, in accordance with law. Inquiries: 050-888-3154 during studio hours (Mon–Thu 10:00–18:00, Fri 10:00–15:00).

Non-food items (e.g., accessories) may be cancelled within 14 days of receipt. Products must be returned in original packaging, if reasonably possible.

The Website may cancel an order, in whole or in part, under the following circumstances:

Technical or communication failures preventing proper operation.
Errors in product description, pricing, or payment terms.
Illegal activity via the Website.
Ambiguous order details.
Product out of stock.
Force majeure (e.g., terrorism, hostilities, pandemics such as Covid-19).
Credit card authorization failure.

Exchanges or cancellations for reasons of User preference (not Product defects) may only be made at the studio store, 3 Mikveh Israel St., Tel Aviv, within 14 days of purchase, upon presentation of a receipt, and only for equal-or-higher value Products. No credit vouchers or refunds will be issued. Exchange possible only once, and only if Products are unused, sealed, and undamaged.

Privacy

User information shall be protected in accordance with applicable law and not disclosed to third parties, except as required by law or by User consent.

The User authorizes the Website to use their details for direct marketing, newsletters, and promotions, subject to applicable law.

Miscellaneous

For inquiries regarding Products or supply, contact: Tel. 0508883154 / Email info@coffeeorg.co

Copying, reproducing, or otherwise using these Terms in whole or in part without prior written consent is prohibited.

The User shall indemnify the Website against any third-party claims resulting from breach of these Terms.

Details provided by Users during registration or ordering shall constitute conclusive proof of accuracy.

The User is responsible for ensuring their email address is accurate for communications. Non-receipt due to incorrect details is at the User’s risk.

Maximum compensation liability of the Website shall not exceed the order price.

All Website limitations of liability extend equally to its owners, managers, employees, and representatives.

The Website strives to maintain secure operation, but shall not be held liable for interruptions, hardware/network failures, security breaches, or malware.

The Website bears no liability for unlawful User activities.

Invoices shall be sent to the User’s registered email.

External links may appear on the Website; the Website and its owners are not responsible for external content.

Computer records of the Website shall serve as binding evidence of activity.

Interpretation and enforcement of these Terms shall be governed by the laws of the State of Israel. Exclusive jurisdiction rests with the competent courts of Tel Aviv.